top of page

Privacy & GDPR Policy

1. Introduction
At Sweet Adventures, we are committed to protecting the privacy and personal data of our customers, website visitors, and individuals associated with our adventure services. This Privacy and GDPR Policy outlines how we collect, use, disclose, and safeguard personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

 

2. Information We Collect
We may collect various types of personal information, including but not limited to:

  • Contact details (such as name, address, email address, and telephone number)

  • Payment information (such as credit card details or other payment methods)

  • Emergency contact details

  • Medical information or special requirements related to participation in adventure activities

  • Photographs or video footage captured during events or activities

  • Website usage information collected through cookies and similar technologies

 

3. Legal Basis for Processing Personal Data
We process personal data based on one or more of the following legal grounds:

  • The processing is necessary for the performance of a contract or to take steps at the request of the data subject prior to entering into a contract.

  • The processing is necessary for compliance with a legal obligation to which we are subject.

  • The processing is based on the data subject's consent, which can be withdrawn at any time.

  • The processing is necessary for the purposes of our legitimate interests, provided that such interests are not overridden by the data subject's rights and interests.

 

4. Use of Personal Information
We may use personal information for the following purposes:

  • To provide and manage adventure services, bookings, and events

  • To process payments and maintain financial records

  • To communicate with you regarding your bookings, inquiries, or other requests

  • To ensure the safety and security of participants during adventure activities

  • To comply with legal and regulatory obligations

  • To send promotional materials, newsletters, and updates with your consent

  • To improve our services, website, and customer experience

 

5. Disclosure of Personal Information
We may share personal information with the following recipients:

  • Our authorized employees and staff directly involved in organizing and delivering adventure services

  • Third-party service providers engaged to assist with activities such as payment processing, marketing, and IT support

  • Legal authorities or regulatory bodies when required by law or to protect our rights and interests

  • Emergency contacts in case of incidents or emergencies during adventure activities

 

6. International Data Transfers
In certain circumstances, we may transfer personal data to countries outside the European Economic Area (EEA). We will ensure that appropriate safeguards are implemented to protect your personal information in accordance with applicable data protection laws.

 

7. Data Retention
We will retain personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize personal data when it is no longer needed.

 

8. Data Security
We are committed to implementing reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission over the internet or electronic storage is completely secure.

 

9. Your Rights
Under the GDPR and applicable data protection laws, you have the following rights:

  • The right to access, rectify, or erase your personal data

  • The right to restrict or object to the processing of your personal data

  • The right to data portability

  • The right to withdraw consent at any time (if processing is based on consent)

  • The right to lodge a complaint with a supervisory authority

 

Contact Us
If you have any questions, concerns, or requests regarding this Privacy and GDPR Policy or the processing of your personal data, please contact us at:

 

Sweet UK Adventures Ltd
128 City Road, London EC1V 2NX.
sweetadventures@mail.co.uk 

+44 161 399 1018

 

Updates to the Privacy and GDPR Policy
We may update this Privacy and GDPR Policy from time to time to reflect changes in our data practices or legal requirements. We encourage you to review this policy periodically for any updates.

By using our services or providing your personal information, you signify your agreement to this Privacy and GDPR Policy.

bottom of page